Friday, September 26, 2008

Question #5

As a topic before KBS, DSS and VO, identify and describe one company that adopts an MIS. Include in your discussion, how MIS help and support the company, its managers and other employees, in their problem solving and decision-making.

I will cite General Santos City Hospital as a company that adopts an MIS. This hospital operates not simply as the usual hospital in general santos since the database and the system are ENGAS based, meaning it is synchronized with the guidelines of Department of Health. The procurement of medicines are very complicated as we know, unlike other hospitals.

Because of their MIS, the procurement of medicines for examples made easier and they can monitor if the budget appropriated by the LGU office is alreading exceeding, so the manager can now decide what medicines to be prioritize,how often and how much to purchase. Also because MIS is installed and being adopt the requisition and acceptance of medicines are uniformed and well monitored by the DOH.

KBS

The knowledge- based system is a system that is programmed to give answers to those asking based on the informations given to the system. Meaning, if one has queries then the knowledge based system can provide the specific answers. Of course, answers would be limited on what was being programmed. Simply the artificial brains. While the MIS supports the daily operations and decision making efforts. KBS focused only on the queries.

KBS can be very useful in order to improve company's competitice advantage because it can manage, store and retrieve common querries that maybe useful in the operation and decision making. And creating custom reports for example would be easier, and that's one edge of having KBS compare to company who has no KBS.

http://en.wikipedia.org/wiki/Knowledge%2Dbased%5Fsystems

Virtual Office (VO)

Virtual office doesn't have an actual and physical location. It is also a system that allows a company or people with business to access all information and business data as long as there is an internet connection.

All company that has the same line of businesses may gather together in one location that is intangible because they are in the net.

There are big difference between VO and MIS, as posted above, VO is a shared office services for those company having same nature of business while MIS is a system within the company, or at their own possession. MIS is the gathered informations that only the company can access or used in making decisions, while in VO, other companies or it might be all company in the intagible location can use the data available.

If one company is in VO it can improve company's competitive advantage, for example if the company is in to a virtual office that is prestigious and respected, then the company's image will also be uplifted. And the resources of the company can be used to expand other projects or investments since VO save lots of money, in a sense that,the businessman doesn't need to rent for office and hired a secretary.

P.s.. i did not copy and paste it..hehe
http://en.wikipedia.org/wiki/Virtual%5Foffice

Question #3

TOPIC: THE DECISION SUPPORT SYSTEM (DSS)Question # 3: 1. Describe or define DSS.2. Distinguish DSS from MIS.3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

Decision Support System is a computerized system for helping the managers to come- up a right decisions for the company.

DSS and MIS have the same function and purpose in manager's decision making, to make the decision making process simplier and accurate with the informations available. But the DSS only supports the process of decisioning, for example in productivity of the marketing assistants (promos or agents), their are informations available, out of the informations gathered that can come up decisions, there are also factors that support more on the main informations. Main infos would be their sales, and the hours spend in the field would be the support.

Also, they can all be the same but management information system is typically structured data about a business. Decision support system would be data specific to a specific business problem.
Meaning, if the company has problem on marketing aspects, then the decision support system would give the data focus on marketing alone.,while in the MIS informations for all aspects are available in times of making decision.

DSS can improve company's competitive advantage and organizational performance in a way that the manager's or those middle management can evaluate immediately the factors that causes the problem of the company because they have the DSS that will provide them useful information from raw data, documents or personal knowledge. Once it is available, then decision making would be easier and lesser in errors compare to companies with no DSS.

http://hubpages.com/hub/Decision-Support-System